Frequently Asked Questions

Do I need protection plans for my stored items?

Absolutely. Toy Box Boat & RV Storage mandates protection coverage for all storage spaces. You may present your existing protection plan proof during the sign-up process, or opt for one of our tailored plans. With various coverage options available, we encourage you to consult with our storage experts at Toy Box Boat & RV Storage to determine the plan that aligns with your unique requirements.

What’s the process for online bill payment?

Paying your bill is easy and convenient with our online system. Just visit our website and click on the “Pay Bill” icon. This will take you to a secure login area (or you can continue as a guest without logging in) where you can select your storage unit and process the payment. We also offer the option to prepay for future months, should that be more convenient for your financial planning.

How can I get in touch after business hours?

Should you encounter any pressing concerns after hours, we’ve got you covered. You can reach a representative by dialing 920-268-1059 and selecting option 1, or by emailing us at info@toyboxboatandrvstorage.com. Our contact form is also available on the website for non-urgent inquiries, and our chat feature is there to assist you with immediate online support. We ensure that help is available whenever you need it.

Is short-term rental available?

Yes, we pride ourselves on offering flexible month-to-month leases, giving you the freedom to store for exactly as long as you need without the worry of long-term commitments. Toy Box Boat & RV Storage is your partner for short-term or ongoing storage solutions.

What kind of discounts are available?

At Toy Box Boat & RV Storage, we celebrate our customers with a range of discount options. Seniors 65 and older enjoy a 5% monthly senior discount. Active military members are eligible for a 10% monthly discount as our gratitude for their service. Plus, take advantage of our referral program where you and a friend can both benefit from $50 off your next storage rental.

Can I access my rental space any time I want?

While 24/7 access is not available, our secure gate operates from 6:00 AM to 10:00 PM daily, providing you ample flexibility for accessing your storage space outside regular business hours.